Polito Ford Lincoln provides community with service excellence

DAN CEARNS The Standard

KAWARTHA LAKES: The Polito Ford Lincoln dealership has a reputation of giving customers excellent service.

The Lindsay dealership has had their online service rated second in all of Canada, for customer satisfaction. On their website, Polito Ford describes themselves as a “full-service small-town dealership with a big heart.” They offer new and used vehicles.

“Our service department sets us apart,” Sales Manager, Rob Woudwyk told The Standard. “We have people at our store who have been here 20 or 30 years. I think having employees who have worked in that spot for that long speaks volumes. So ultimately, what you get is the expertise of decades of experience.”

He mentioned, customers can expect a “luxury experience” when they bring their business to this dealership.

The dealership also has extensive knowledge on Ford GT models.

“We are Canada’s number one dealer and service-r of the Ford GT. We have a custom-built race shop on site, where we house our own 2006 and 2018 GTs and where we service GTs from all over Ontario. To keep your rims totally protected and untouched, we use a Revolution Walk Away tire machine. We have a GT Concierge and two full-time GT-Certified Techs on staff. If you are looking to sell your GT, call us first; you won’t find another dealership with more knowledge of and experience with this incredible car,” the website explained.

Mr. Woudwyk talked about what he enjoys most about working at the Polito dealership.

“Working with a team which is as experienced as they are at our store has been really refreshing,” he said. “As Lindsay grows, so does the need for new processes and just overall fresh ideas. Anthony [Polito] has allowed me the flexibility and the freedom to be able to start to implement some of those things.”

He also spoke about the importance of the community’s support for the business.

“Without the community, we’re nothing. So, for us, we need to prove ourselves over and over again. We’re not only here to take care of the customer base, but grow with them as well.”

Polito Ford Lincoln is located at 2 Harvest Street in Lindsay. For more information, go online to politofordsales.com.